2024 Updates 

  • Request a call. Prefer a phone call over an email? Please email us and book a time. 

 

  • Class cancelations. Starting January 1st, 2023 you can cancel your spot in class up to one hour prior vs. the current two hours. 

 

  • Not a full class? No charge. After the 1-hour cancelation window has passed, you can still cancel, and the class pass will be returned to your account as long as it was not a full class and there was no waitlist. To cancel after the one-hour window, please email us and let us know which class you missed and that it needs to be returned to your account.  

 

  • Punchcard extensions: Punchcard expired? If your punchcard has expired (within one year of purchase), you can now reactivate the class card for a $10 admin fee. Simply email us with the request to extend, and for a $10 administrative fee per card, we will be happy to extend your punchcard for up to three additional months. You can also transfer the card to someone else for the same admin fee. Punchards are refundable.  If you would like a refund, please email us. If a portion of a punchcard has been used individual class price will be adjusted to full retail.  

 

  • Private lesson & Rolfing sessions payments. When booking a private lesson, you will be sent an email with a payment link; you will also receive an email with a payment link one day after the session. If no payment has been made after 48 hours, your card on file will be billed for services due, and we will send you an email with a receipt. 

 

Helpful Tutorials: 

Need immediate help with an account? Check out our tutorials page here.

 

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